Frequently Asked Questions
What is Essay Info?
Essay Info is a company dedicated to its customers. Its main goal to provide college and university students with high quality custom writing and research assistance.
What are your prices for custom writing?
Our price-setting approach is simple and straightforward. Regular orders (within 4 days) are charged at $21.95 a page, fast orders (48 hours) are $24.95 a page and emergency orders (24 hours) are only $28.95 a page. You only pay for the number of pages. Bibliography and a title page is free. No delivery fees. We send you essays by e-mail at no cost.
Why are your prices so low?
You are probably wondering how we can charge as little as $14.95 for page and still be in business, right?
First of all, we run a tight ship. We choose our promotions carefully and ensure every advertising dollar pays for itself. We do not have any frills (like the $5000 office chairs of some of the now bankrupt dot-coms). We also do not waste money on unnecessary things like toll-free telephone numbers that are often abused anyway.
Second, we are straight shooters. There are no tricks in what we do, just good, old-fashioned, reliable business principles. We found that they still work perfectly. We strive to be as efficient as possible.
What is the end result of all this? Well, we are happy to tell you that we are a small but profitable company that expects to be in business for many years to come. All this, of course, is due to value-conscious customers like you.
How do I receive my essay?
Our essays are sent via e-mail at no extra cost. Email is the fastest, easiest, and most popular delivery method. You will receive your custom essay as an attachment in MS Word (.doc).
Are your essays truly custom-written?
Yes. Every paper is written from scratch. Customer satisfaction is our main value. Offering an essay downloaded off the internet would violate our professional code of ethics. In addition, our company utilizes an efficient plagiarism detection system to ensure that you receive originally written paper.
How do I buy an essay?
All you have to do is fill out and submit the order form. Then proceed with the payment. Please fill out and submit the payment form to complete the transaction.
What if I am not completely satisfied with the essay I have just received?
Essay Info provides free revision option to all its customers. Revision requests will be handled free of charge. Please make sure you include all the directions and specific requests (sources, paper format, citations, writing style etc.) in the order description section when you fill out the order form. In case you have any requests concerning revision please contact our Support Department by opening a ticket.
Is there any guarantee that the custom paper I receive is not plagiarized?
Only Essay Info has developed its own plagiarism detection system. Every paper completed by our writers is tested for possible plagiarism. We are 100% confident that all papers produced by our writers are original. Moreover, having developed the system we don't have to use other plagiarism detection software available online that saves papers for further matching them we new ones. This means that there is no chance for your paper to get saved by some public plagiarism detection software and than be compared to other papers turned in. The major advantage is: the probability that your professor checks the essay using the same plag. detection as we did and finds that the copy of this same paper is already in the database is equal to zero.
What if I encounter problems with my mailbox and can't access the completed paper?
Essay Info allows you to check your order status in real time. When the paper is ready you can easily download it right from our website (this area is secured). Just visit our support page.
I want to send you information and materials needed to complete my paper, how can I send it?
There are two options. You can send it to support@brightmindsnet.com as an attachment to email stating your order number in the subject field. Or you can fax it to us, 1-407-264-6828. We appreciate any useful information that you send.
I badly need an essay in 24 hours. Can you help?
Yes. We offer emergency service. You will receive your essay in 24 hours for only $28.95 per page.
How do I pay for essays?
Currently, we accept major credit cards: Visa, MasterCard, American Express and Discover. We do not accept personal checks and money orders.
How will the charge appear on my credit card?
The charge on your credit card will appear as "2CheckOut, Inc." for the amount agreed upon.
How secure is your payment system?
All of our internet transactions are handled by 2CheckOut.com, a company which provides a secure and reliable online payment system. It is a safe and convenient way to send online payments. You can be sure that your credit card information will NOT be disclosed to any individual. It will be processed by a secure server and deleted once the transaction is completed. To learn more about safety issues send an inquiry to support@2checkout.com.
Well, sounds great but what about your return policy?
Simply because our essays can be easily reproduced and resold by competitors, we do not offer refunds - both for your protection and ours. However, if you are unsatisfied with our research content, we will provide a revision free of cost.